Participación digital ciudadana en Perú y Ecuador durante la gestión gubernamental de crisis por la COVID-19

The response of the audiences / citizens in the social network Facebook of the Ministries of Health of Ecuador and Peru is analyzed in relation to the content published on the COVID-19 pandemic during the first wave of each country, in order to identify their role in decoding government discourse. W...

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Bibliographic Details
Main Authors: Márquez Domínguez, Carmelo, Calva Cabrera, Ketty Daniela, Duque Rengel, Vanessa Karina
Format: Article
Language:Spanish
Published: 2022
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Online Access:https://dialnet.unirioja.es/servlet/oaiart?codigo=8458195
Source:Revista española de la transparencia, ISSN 2444-2607, Nº. 14, 2022 (Ejemplar dedicado a: Revista Española de la Transparencia número 14 (Primer semestre. Enero - junio 2022)), pags. 181-205
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Summary: The response of the audiences / citizens in the social network Facebook of the Ministries of Health of Ecuador and Peru is analyzed in relation to the content published on the COVID-19 pandemic during the first wave of each country, in order to identify their role in decoding government discourse. With a qualitative approach, a case study is applied through the observation of eight categories and the analysis of metrics provided by the Fanpage Karma digital application. As main results, two apparently homogeneous realities stand out and characterized by discursive coherence and reading comprehension in the comments, a predominance of emotion over reason as a frame and an absent addition of information. However, relevant data can be found that point to two different societies regarding the possibilities of dialogue with their governments: one with greater acquiescence and interaction; the other, without large spaces for debate on digital participation.