Estrés y afrontamiento en trabajadores de una institución de coordinación y asistencia de emergencias
In order to characterize organizational stress and confrontation patterns, a cross-sectional descriptive study was conducted among 99 workers at an emergency response coordinating center, using an anonymous 49-item survey. Stress was assessed at four levels: low, intermediate, stress and high; confr...
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| Autores principales: | , , , , , |
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| Formato: | Artículo |
| Idioma: | Castellano |
| Publicado: |
Instituto de Altos Estudios en Salud Pública "Dr. Arnaldo Gabaldón"
2005
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| Materias: | |
| Acceso en línea: | https://dialnet.unirioja.es/servlet/oaiart?codigo=1393171 |
| Fuente: | Salud de los Trabajadores, ISSN 1315-0138, Vol. 13, Nº. 2, 2005, pags. 97-105 |
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| Sumario: |
In order to characterize organizational stress and confrontation patterns, a cross-sectional descriptive study was conducted among 99 workers at an emergency response coordinating center, using an anonymous 49-item survey. Stress was assessed at four levels: low, intermediate, stress and high; confrontation was classified into one of 3 patterns: direct, evasive and passive. Overall, 95,96% of the study population self-designated themselves as being in the low and intermediate stress categories; no worker was classified into the high stress category. The seven factors considered to measure organizational stress require to be intervened being low the priority. Questions on organizational climate, lack
of cohesion and structures had the highest averages and were identified as main stressors. There was a significant correlation between an evasive confrontation pattern and stress level. A significant association was also observed between confrontation and age (in males) and between stress and seniority (in females). In summary, this study found low and intermediate stress levels among the study population, a predominance of the direct confrontation pattern, and an association between stress and evasive pattern, supporting the need to establish individual and organizational strategies aimed at decreasing and preventing psychosocial risks. |
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